White Spa Dental will not use the personal information collected on this website for any purpose other than individual customer care, mailing of product information, or special offers. For these purposes, the information may be stored, processed, and, if necessary, passed on to other companies of the White Spa Dental. White Spa Dental declares that all information will be treated confidentially and in accordance with the legal provisions concerning data protection.
Please note our standard delivery policy within The European Union will be via post or postal courier and expected delivery times will be within 3 working days on orders placed via our telesales team. International orders will be shipped via UPS which can be tracked/traced via your allocated order number. Postage and packing charges will apply and you will be informed of these and the amounts at time of placing order. If your order is urgent we will do our utmost to accommodate you. We will endeavour to give you delivery date at time of placing your order.
We will not be responsible for any delays via courier or postal service - no refund will be forthcoming if there is a delay on delivery schedule. Our average shipping time of 1-3 days does not constitute UK working days as we have items coming from the EU. We will replace the order once any enquiry by the courier / Postal Service is complete and we have confirmation from them. If we replace the original order after their enquiries are complete (allow 1-2 weeks) there will be no refund on the initial order shipping costs.
If any item is lost in transit, 30 days beore refund will be given for the shipping company to investigate. Only then will we consider a replacement order at our discretion.
If deliveries are withheld by customs, it is your responsibility and no charges / responsibility will be held by White Spa Dental.
If the chosen courier is not available our next best will be used and products will be sent via the next best service possible.